Policy of quality
Increasing requirements of our customers appealed us to accept new methods and ensure our business associates about quality of our deliveries in future, terms conditions, costs. This was the reason why we acceded to built the quality control system according to ČSN EN ISO 9001 norm and its certificiation.
Management of Lokart s.r.o. realise permanently growing requirements in product quality assurance and services providing in market economy conditions. That´s why management of our company decided to support development of all activities in LOKART s.r.o. that can help to improve quality of our products and services provided for our customers. Effective instrument to save these tasks is using principles of ČSN EN ISO 9001.
For saving these tasks arrange management of company these basic points to built quality conception:
The sense of our work is satisfied and faithful customer
- Customer is in the middle of our effort; the existence of our compeny depend on customers orders;
- we terminate only these contrucks and terms , we are able to fulfil (carry out);
- we predict and assimilate to customers requirements;
- we make business only with reliable customers, that abide (dodržují) due term of their commitment. So we try to preclude many problems not only for our company but for our business associates too.
The scale for quality of our products determine (set) customer
- The quality of our products needs to satisfy all conditions of our customer more than products of our competitors.
- still improving of quality and decreasing costs is a permanent task for us.
Caterers are important part of our quality system
- We cooperate only with reliable caterers and keep good business relationship with them.
Mistakes make opportunity for still improving
- We need eliminate not only mistakes but their causes too.
- Mistake preceding is much more easier and cheeper than solving their results.
Every employee can help our aim to fill
- Paramount, the most important task for every employee is to do mistake-free job.